SLT was awarded this certification, after submitting a detailed, comprehensive report on the knowledge management (KM) that is currently being practiced by the company; marking the company as “the pioneer KM organisation in Sri Lanka”. This certification evidenced that the company satisfied all the knowledge management criteria and guidelines set out by KMPro. SLT also has in place a KM team, comprising of chief officers and other senior management, and headed by the Group CEO, to effectively drive knowledge management within the organization.
"we encourage other organizations in Sri Lanka to come on board and adopt KM best practices into their day to day business operations which will not only help improve organizational performance and ensure sustainability but will also add value to society,” commented Mr. Lalith De Silva, Group CEO of SLT who is also the Head of the KM Team in the company.
Having been established in the industry for over a century, SLT comprises of a large talent pool of approximately 7000 employees. Over the years, the company has acquired a significant amount of implicit as well as explicit knowledge, which it has continuously strived to manage and share effectively with a holistic, futuristic vision. SLT has implemented a learning culture, where knowledge is efficiently and effectively generated, stored and shared among all employees.
Furthermore, the company also facilitates e-learning for employees through the intranet, enabling them to be continuously up-to-date and knowledgeable in their relevant fields and professions. SLT also has adopted the Knowledge Circle (KC) concept for problem solving, which brings together cross functional teams from across the organization to resolve identified issues.
The ultimate aim of SLT in acquiring the CKMO designation is to add value to society through knowledge sharing. “Knowledge sharing is power” and the company has instilled the knowledge sharing / learning culture into the very heart of the organization. ICT being key to knowledge sharing in today’s day and age, the company empowers both urban as well as rural communities by making ICT easily accessible as well as affordable across the country. The company is in the process of further improving its knowledge sharing efforts to drive its workforce and systems towards enhanced knowledge management in the future.
